Checkway Electrotech — Website Policies
Privacy Policy
This Privacy Policy explains how Checkway Electrotech (“we”, “us”, “our”) collects, uses, discloses, and protects personal information when you visit checkwayelectrotechph.com or use our services.
Contact
Company: Checkway Electrotech
Address: Tagum City, Davao del Norte, Philippines
Email: support@checkwayelectrotechph.com
Information We Collect
- Personal Information: name, email, phone, billing and shipping address, and payment details when you place an order or contact us.
- Technical & Usage Data: IP address, browser type, device identifiers, pages visited, referral data, and cookies.
- Communications: messages you send via contact forms, support emails, or chat widgets.
How We Use Your Information
- Process and fulfill orders, manage payments and deliveries.
- Respond to inquiries and provide customer support.
- Improve, analyze, and secure our website and services.
- Send transactional messages (order confirmations, shipping updates) and marketing communications when consented to.
Sharing & Third Parties
We may share personal information with:
- Service providers (payment processors, shipping carriers, analytics providers).
- When required by law or to protect our rights.
Retention & Security
We retain data as long as necessary to provide services, comply with legal obligations, and resolve disputes. We use reasonable technical and organizational measures (SSL, access controls) to protect personal data, but no system is perfectly secure.
Your Rights
You have rights to access, correct, or request deletion of your personal information. You may also withdraw consent or object to processing where applicable. To exercise your rights contact us at suppot@checkwayelectrotechph.com.
International Transfers
If data is transferred outside the Philippines, we will take appropriate safeguards required by law.
Updates to This Policy
We may update this policy; the most recent version will be posted here with an updated “Last updated” date.
Terms & Conditions
1. Acceptance of Terms
By using checkwayelectrotechph.com you agree to these Terms & Conditions. If you do not agree, please do not use our site or services.
2. Use of the Website
You agree to use the website lawfully and not to upload, post, or transmit anything that is unlawful, abusive, or harmful. You must not attempt to gain unauthorized access to our systems or interfere with the website operation.
3. Products, Pricing & Orders
We try to be accurate in product descriptions and pricing; however, errors may occur. We reserve the right to correct errors, refuse or cancel orders in case of inaccuracies, or limit quantities.
4. Payments
Payments are processed via third-party payment gateways. You agree to provide current, complete, and accurate payment information. We will not store your full payment card details on our servers.
5. Shipping & Returns
Shipping, returns, refunds, and cancellations are governed by our Shipping & Return Policy (see section below).
6. Intellectual Property
All content on the website — text, images, logos, designs — is owned or licensed by Checkway Electrotech and protected by copyright and other laws. You may not copy, reproduce, or use our content without prior written permission.
7. Limitation of Liability
To the fullest extent permitted by law, Checkway Electrotech will not be liable for indirect, incidental, special, or consequential damages arising from the use of the website or products.
8. Indemnification
You agree to indemnify and hold harmless Checkway Electrotech from any claims, losses, liabilities, damages, and expenses arising from your violation of these Terms or your use of the website.
9. Governing Law
These Terms are governed by the laws of the Republic of the Philippines. Any dispute shall be subject to the exclusive jurisdiction of courts in the Philippines.
10. Contact
For questions about these Terms, contact: support@checkwayelectrotechph.com.
Shipping & Return Policy
Shipping
We aim to process orders within 2–3 business days after payment confirmation. Delivery time within the Philippines typically ranges from 3–7 business days depending on your location and the carrier.
Shipping Fees & Tracking
- Shipping fees will be displayed at checkout.
- We will provide a tracking number via email once your order ships.
- Transit times are estimates and may be delayed due to logistics, public holidays, or force majeure.
Returns & Refunds
We accept returns for items that are defective, damaged during shipping, or incorrect. Please read the conditions below:
- All return requests must be made within 7 days of receipt.
- Items must be unused, in original packaging, and include proof of purchase.
- To request a return, email support@checkwayelectrotechph.com with your order number, photos of the issue, and a description.
- After we receive and inspect the returned item, we will notify you of the approval or rejection of your refund.
- Approved refunds will be issued to the original payment method within a reasonable processing time (typically 7–14 business days after approval).
Exceptions
- No returns on items damaged due to misuse, improper installation, or normal wear and tear.
- Certain products (custom or clearance items) may not be eligible for return — these will be clearly indicated on the product page.
Contact for Shipping & Returns
support@checkwayelectrotechph.com